Planning an event? Use online marketing as your hamburger helper

Written by Jeff Larche on May 22, 2009 – 6:56 am -

Once the event is over and the hall is cleaned up, the marketing and PR value of that event doesn’t have to fade. Chris Brogan wrote about how social media and internet marketing can act as hamburger helper for the event. It’s an apt metaphor for these two reasons:

  1. It’s inexpensive to use online marketing
  2. It stretches everything!

Chris’s post describes how online social network tools can improve event outcomes by helping with all five of its phases:

  • Awareness
  • Attention
  • Engagement
  • Execution
  • Extension

Are social media efforts the meat? No way. But they can be used throughout to maximize effectiveness.


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Posted in Social Networks, Web Marketing | 1 Comment »

Need to reach B2B buyers? Ignore social media at your peril

Written by Jeff Larche on March 13, 2009 – 8:45 am -

Business-to-business (B2B) marketing executives may comfort themselves that they don’t have to think about social media because, “That’s for consumer products.” That excuse has just been exploded by Forrester Research. Although no one should storm into an uncharted jungle unprepared, Forrester advises that B2B marketers had better start donning their pith helmets and sharpening their machetes.

In research findings released last month, Forrester reports the following:

If you’re a B2B marketer and you’re not using social technologies in your marketing, it means you’re late. … [Although there are some strong b2b companies doing well in the social media space], a lot of the blogs, communities, and other social outreach from business to business companies is less than mature, to say the least.

This is your chance to stand out. Take this report and show it to your boss to convince her that it’s time to get started.

This chart shows the Technographics of the B2B buyers they investigated. Although they are an admittedly “plugged-in” audience (they are technology buyers for the most part), Forrester discovered that 91% of the group were Spectators, the highest percentage they’ve ever witnessed in a Social Technographics Profile.

b2b_social_participation_sm

Even the overall Creators (i.e., bloggers, forum posters, etc.) and Critics (those who use social media to rate products and post reviews) are quite high, at 43% and 58%.

The Takeaway

The way businesses buy is changing fast, and in the direction of ignoring the marketer altogether. Instead, they’re talking amongst themselves, in conversations that B2B marketers should ignore at their peril.


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Posted in Social Networks, Web Marketing | No Comments »

Wish you had a map to the social media landscape? Here you go

Written by Jeff Larche on August 15, 2008 – 4:35 am -

This post, describing what the social media ecosystem looks like today, offers some excellent insights. Kudos to Fred Cavassa … brought to my attention by way of Jennifer Van Grove’s “favorited Flickr” images, by way of her FriendFeed. Got that? If you’re unsure, Fred’s map may help:

Social Media Landscape

In Fred’s post, he defines these social media categories as follows:

  • Publication tools with blogs ( Typepad, Blogger, etc.), wikis ( Wikipedia, Wikia, Wetpaint, etc.) and citizen journalism portals ( Digg, Newsvine, etc.)
  • Sharing tools for videos ( YouTube, etc.), pictures ( FlickR, etc.), links ( del.icio.us, Ma.gnolia, etc.), music ( Last.fm, iLike, etc.), slideshows ( Slideshare), products reviews ( Crowdstorm, Stylehive, etc.) or products feedbacks ( Feedback 2.0, GetSatisfaction, etc.)
  • Discussions tools like forums ( PHPbb, vBulletin, Phorum, etc.), video forums ( Seesmic), instant messaging ( Yahoo! Messenger, Windows Live Messenger, Meebo, etc.) and VoIP ( Skype, Google Talk, etc.)
  • Social networks ( Facebook, MySpace, Bebo, Hi5, Orkut, etc.), niche social networks ( LinkedIn, Boompa, etc.) and tools for creating social networks ( Ning)
  • Micropublication tools ( Twitter, Pownce, Jaiku, Plurk, Adocu, etc.) and alike ( twitxr, tweetpeek)
    Social aggregation tools like lifestream ( FriendFeed, Socializr, Socialthing!, lifestrea.ms, Profilactic, etc.)
  • Platforms for livecast hosting ( Justin.tv, BlogTV, Yahoo! Live, UStream, etc.) and there mobile equivalent ( Qik, Flixwagon, Kyte, LiveCastr, etc.)
  • Virtual worlds ( Second Life, Entropia Universe, There, etc.), 3D chats ( Habbo, IMVU, etc.) and teens dedicated virtual universes ( Stardoll, Club Penguin, etc.)
  • Social gaming platforms ( ImInLikeWithYou, Doof, etc.), casual gaming portals ( Pogo, Cafe, Kongregate, etc.) and social networks enabeled games ( Three Rings, SGN)
  • MMO ( Neopets, Gaia Online, Kart Rider, Drift City, Maple Story) and MMORPG ( World of Warcraft, Age of Conan, etc.)

It’s a huge social media world. If you haven’t already, start exploring!


NOTE: The last days of my summer vacation are near an end. My friends will be able to view photos and accounts on my Facebook profile once I get home!


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Posted in Social Networks, Visualization, Web Marketing | 2 Comments »

Of social media, exploding churches and imploding airlines

Written by Jeff Larche on April 15, 2008 – 6:52 am -

In Hawaii, Aloha can mean both hello and good bye, but for Aloha Airlines recently, it meant only bankruptcy. Likewise for ATA, Skybus, Skyway, and most recently Frontier. For those holding useless tickets, the news spelled delays, hassles and lost money. Naturally, the public outcry was covered by television news and various bloggers. But for my news, I didn’t have to go farther than Twitter. Using keyword search, I could tune into the griping and gnashing of teeth in real time. Twitter gave me “News I can use,” and I didn’t even have to look at a newscaster haircut.

Twitter also reported something that local news simply cannot: Are any of my friends directly affected? The answer was No, to the airline implosions, but two Twittering friends were delayed by the American Airlines wiring harness problems.

Map showing church

Another colleague inadvertently acted as Breaking News reporter, when he reassured his Twitter audience that his office is a safe distance from the “exploded church.” Here is what raster reported on the day that a hundred-year-old church in his city blew up due to a leaking gas line:

don’t worry about us, we are not that close to the church that exploded: map

As you can see from the map he supplied, raster did a great job of showing why he was unharmed, but also, what had just happened. That night, when I watched the local news, I was already well aware of what happened.

What Twitter will evolve into is anyone’s guess. But where it is right now is a place I could never have imagined: Squarely between me and local journalism.


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Posted in Long Tail, Social Networks, Web Marketing | No Comments »
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