A snapshot showing the value of a brand

Surprisingly there are still skeptics to the power of a brand to add significant value to a business. This usually comes from the operations and finance folks. Accounting practices don’t have a tidy place for things that exist more between the ears of consumers than within a company’s warehouses and bank accounts. When I’m teaching …

“Declining toward extinction,” opera tears a page from Newspaper’s playbook

What do you do when your newspaper readership is aging and not being replaced with new readers? You publish online, for one, and hope to recoup some of your lost print revenue by selling ads there. Now how do you reach a younger audience if you’re the New York Metropolitan Opera? You go digital as …