How to handle blogged ambivalence (or worse!) of your product

I agree with Sam Decker that a lukewarm or negative review posted online is not a terrible thing. Since there will be many glowing reviews of your product (one hopes), the contrasting viewpoints will lend authenticity to the whole. But how does one respond to a negative review — especially one from a respected and …

Four frivolous blogs for One Positive Day

I interrupt this Labor Day holiday weekend with something totally frivolous. It’s the first day of the month, and in honor of Kevin Hillstrom’s One Positive Day concept I’d like to praise a group of people, instead of a single business or individual. Today, in this warm and sunny Midwestern Saturday, I’d like to tip a glass of …