How standard email marketing metrics fall short

When you’re trying to optimize the profits of your business, most web metrics are unhelpful at least, and deceptive at worst. But what about the world of email marketing ? Kevin Hillstrom, in his excellent Mine That Data blog, gave this example to illustrate how conventional email metrics look at the wrong things: Say you …

Can you guess the winner in this A/B test?

I’ve been following the site Anne Holland’s* “Which Test Won?” for a while, and was particularly intrigued at this test, for several reasons. As you’ll read if you take the test, one achieved a better email open rate and click-through-rate, while the other was more effective at inducing purchase. Can you guess which is which, …

What it takes to go viral

The very thought of an online effort going viral seems like the ultimate triumph: The ROI on a successful viral campaign is huge. Take a fast, meteoric ride on the exponential pass-along curve and you’re looking at the marketing equivalent of striking it rich on a single lottery ticket. So why doesn’t it happen more …

Why don’t newspapers tout their power to sell across channels?

One thing that separates humans from other creatures is our ability to use the same tool in different ways. The ultimate example is the computer, which has hundreds of uses. But even a doorstop can make a pretty impressive paperweight when push comes to shove. So why is it so tough to sell a print …

Neurotic? Narcissistic? We knew from your email address

A recent study of 100 college students showed that strangers can accurately guess traits like openness, agreeability, neuroticism, conscientiousness and narcissism by looking at a person’s email address. The study was published in The Journal of Research in Personality, as reported today in NewScience (subscription required). The panels’ guesses agreed most with a personality survey …