Bokodes talk to you through your smart-phone camera

According to an estimate on this video, the world is teeming with a billion people who are armed with a “reasonably high quality” digital camera. Most of these cameras are in cell phones. The Camera Culture, of the prestigious MIT Media Lab, wishes to exploit this opportunity with a new type of barcode, called the …

It’s time we deliver great mobile web experiences

Forty years after putting a human on the moon, we’re faced with the same question we had that day: Now what? My vote is not moon colonization, or sending people to Mars. No, let’s do something really challenging — but arguably far more beneficial. Let’s finally deliver stellar mobile web experience. I’m proposing this in …

Netflix understands the strong ROI of improved customer satisfaction

After three years, the Netflix Prize competition is coming to a triumphant close. This is where the online DVD rental company offered a $1 million reward to anyone who could improve its flawed Cinematch recommendation engine by at least 10 percent. Back when it started, I suggested one novel way that a competing team might …