Beware of confusing a social network’s weak mojo with Gladwell’s powerful Mavens

Is someone who blabs about a brand on Facebook or another social network site any more valuable to a retailer than the passive “fan” of that product? And if yes, what is that new value? This was discussed at an Email Insider Summit earlier this week. It’s an important question. But as panelists used the …

This Thursday’s Interactive Marketing Assoc. speaker weighs in on Influentials, NPS and social media

The Milwaukee Interactive Marketing Association has come back to life, and its first event of what promises to be a fascinating season will be Thursday night, at the William F. Eisner Museum of Advertising. Bryan Rasch of Hanson Dodge will discuss how to meet the online needs of what his firm calls Brand Champions. It’s …