Comments on: Research proves it: People like it when your web site is nice to them http://www.digitalsolid.com/2008/02/17/research-proves-it-people-like-it-when-your-web-site-is-nice-to-them/ Marketing Technology Musings and Tips by Jeff Larche Sat, 17 Sep 2011 02:41:46 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Jeff Larche http://www.digitalsolid.com/2008/02/17/research-proves-it-people-like-it-when-your-web-site-is-nice-to-them/comment-page-1/#comment-4039 Jeff Larche Tue, 19 Feb 2008 18:20:10 +0000 http://www.digitalsolid.com/2008/02/17/research-proves-it-people-like-it-when-your-web-site-is-nice-to-them/#comment-4039 Hi, Kelly. Yes, I've been impressed also with Mac error messages. Steve Jobs once said that "In most people's vocabularies, design means veneer. Nothing could be further from the meaning of design. Design is the fundamental soul of a man-made creation." It's no surprise that this human-based approach reaches far, even into the prompts you receive when things go wrong with a Mac. Thanks for sharing! Hi, Kelly. Yes, I’ve been impressed also with Mac error messages. Steve Jobs once said that “In most people’s vocabularies, design means veneer. Nothing could be further from the meaning of design. Design is the fundamental soul of a man-made creation.” It’s no surprise that this human-based approach reaches far, even into the prompts you receive when things go wrong with a Mac.

Thanks for sharing!

]]> By: Kelly Rusk http://www.digitalsolid.com/2008/02/17/research-proves-it-people-like-it-when-your-web-site-is-nice-to-them/comment-page-1/#comment-4038 Kelly Rusk Tue, 19 Feb 2008 17:30:44 +0000 http://www.digitalsolid.com/2008/02/17/research-proves-it-people-like-it-when-your-web-site-is-nice-to-them/#comment-4038 I couldn't agree more with the importance of error message text. In fact, I just bought an iMac a week ago, and I commented to one of my friends the other day: "I'm actually delighted every time I get an error message!" This is because the mac error messages are generally clear and understandable. While they may not be apologetic, they certainly beat things like "Syntax error: line 3223 Operation could not be performed" (What?) or--even better 'Fatal error" (Yikes!!) That I've grown so accustomed to with PCs. I couldn’t agree more with the importance of error message text.

In fact, I just bought an iMac a week ago, and I commented to one of my friends the other day: “I’m actually delighted every time I get an error message!”

This is because the mac error messages are generally clear and understandable. While they may not be apologetic, they certainly beat things like “Syntax error: line 3223 Operation could not be performed” (What?) or–even better ‘Fatal error” (Yikes!!) That I’ve grown so accustomed to with PCs.

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